Returns Or Exchanges

On this website, we are committed to ensuring your complete satisfaction with your jewelry purchase. Please read the following policy carefully.

Important Note: All jewelry is for final sale and cannot be returned or exchanged. Once an order is submitted and paid, items cannot be returned or exchanged except for manufacturing defects or incorrect shipments.

1. Final Sale
All jewelry is for final sale and cannot be returned or exchanged.
Please carefully inspect the goods upon receipt.

2. Goods Condition
Goods must be inspected immediately upon arrival.

Damage to jewelry caused by improper handling or use during transportation will not be refunded or replaced.

3. Damaged or Wrong Items
If you receive damaged goods or goods that do not match your order, please contact customer service within 48 hours and provide photos. We will provide after-sales support.

4. Refund Policy
Refunds or exchanges are not accepted except for manufacturing defects or incorrect shipments.

If the product falls under the above exceptions, the refund will only be returned to the original payment method.

5. Contact Information
Company Name: Pure Future Jewels
WeChat: fcbfing